Frequently asked questions.
Everything you need to know about VTS — from setup to sizing accuracy to data privacy.
General
VTS (Virtual Try-On Studio) is a Shopify app by Optimo Solutions Inc. that helps fashion merchants reduce returns and increase conversions using AI. It combines AI body scanning, fit heatmaps, virtual try-on, AI photoshoot generation, and merchant analytics — all in a single Shopify install.
AI Size Finder
Shoppers upload 2 full-body photos through a secure, consent-gated interface directly on your product page. VTS's Optimo 4.0 AI model extracts 20+ precise body measurements from the photos in real time — including chest, waist, hips, inseam, shoulder width, arm length, and more — and maps them against your product's size chart to generate a personalized size recommendation with a colour-coded fit heatmap.
AI Photoshoot Studio
The AI Photoshoot Studio is a suite of tools that lets you generate studio-quality product images from the photos you already have — without hiring a photographer or booking a studio. It includes Model Swap, Face Swap, Ghost Mannequin, Background Studio, and AI Try-On generation.
Billing & Plans
VTS plans start at $179/year (Starter) on annual billing, or $17.99/month on monthly billing. Plans include Starter, Growth ($299/year), Professional ($499/year), and Scale ($999/year). All plans include a 14-day free trial with 80 credits (20 free AI experiences). No credit card is required to start the trial.
Privacy & Data
VTS collects two full-body photos (deleted within 24 hours) and extracts 20+ body measurements (stored with anonymous IDs, retained up to 12 months). If a shopper voluntarily provides their email, that may be passed to the merchant with explicit shopper consent. VTS does not collect shopper names, addresses, order history, or any other Shopify customer PII.
Shopify Integration
No. VTS operates as a completely separate data environment from Shopify's customer database. Shopper measurements and size recommendations are not written to Shopify customer records, metafields, or any other Shopify data store. Your Shopify customer data remains unaffected.
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